Accessible Seating Requests
Please contact the Yale Athletics Ticket Office at 203-432-1400 for accessible seating requests.

Advance-Sale vs Game-Day Pricing
In general, our pre-sale ticket prices are $1-$2 less than game-day prices. We encourage you to buy in advance whenever possible - it helps us to better prepare for the event - so we keep our advance-sale prices at a discount compared to game-day pricing.

Game-Day Box Office Hours
The on-site box office is open 1 1/2 hrs prior to event start time. The main office (20 Tower Parkway) is not open during weekend and evening events.

Lap Infants
Children 2 & under (not requiring a seat) are not required to have a ticket for admission. If your child needs his/her own seat for an event, they will need a ticket. All children over 2 years old require a ticket for admission.

Lost Tickets & Reprints
If you lost your game tickets, or they were never received, please contact our office for reprint options. If at all possible, please try to contact our office at least 24hrs before game-time. If tickets are reprinted, the original tickets are voided and will not be valid for entry into the event.

Lost & Found
If you lost an item at one of our facilities, please contact the Athletics Facilities Office at 203-432-1420.

Order Fees
The Yale Athletics Ticket Office does not add any additional service fees onto standard orders for regular season, home games. Additional fees may apply for expedited shipping, post-season/tournament games, will call orders, and away game orders.

Team Pass List Information
Tickets that are being picked up on game-day that are left through a Pass List (typically tickes left by players, coaches, and for recruits) are only available on game-day starting when gates open to a particular venue. A valid picture ID must be provided for each person that is picking up a ticket. Each individual will need to sign for his/her ticket.

Ticket Mailing Info
All orders are available to be shipped via USPS first-class mail. Typically, orders are mailed out at least 3-weeks before the first game (if multiple games on the order). We can only ship orders via Mail if the order is placed 4-days in advance of an event. Orders placed within 4-days of an event are available to be delivered via: Email, Expedited Shipping (fees apply), and Will Call.

Refunds & Exchanges
Ticket refunds are not available on orders more than 24 hrs after purchase. Our office will be happy to work with you on equal-value exchanges when possible.

Will Call Orders
Will Call orders are meant to be picked up on game-day at the event venue. Tickets are available starting 1 1/2 hrs before game-time and you must provide a picture ID to pick up tickets. We will only distribute the tickets to persons named on the order. If you've placed an order and would like to change the Will Call pick-up name, please contact the Yale Athletics Ticket Office at least 24hrs before the event.