Accessible Seating Requests
Please contact the Yale Athletics Ticket Office at 203-432-1400 for accessible seating requests.
Game-Day Box Office Hours
Box office opens 1.5 hrs prior to game time. The main office (20 Tower Parkway) is not open during weekend and evening events.
Children 2 & under (not requiring a seat) are not required to have a ticket for admission. If your child requires their own seat, they will need a ticket. All children over 2 years old require a ticket for admission.
Lost Tickets & Reprints
If you lost your game tickets, or they were never received, please contact our office for reprint options. If at all possible, please contact our office at least 24hrs before game-time. If tickets are reprinted, the original tickets are void and will not be valid for entry into the event.
Lost & Found
If you lost an item at one of our facilities, please contact the Athletics Facilities Office at 203-432-1420.
Team Pass List Information
Tickets that are being picked up on game-day that are left through a Pass List (typically tickes left by players, coaches, and for recruits) are only available on game-day starting when gates open to a particular venue. A valid picture ID must be provided for each person that is picking up a ticket. Each individual will need to sign for their ticket.
Ticket Mailing Info
Orders are available to be shipped via USPS mail if made 4+ days prior to gameday. Typically, orders are mailed out at least 3-weeks before the first game on the order. Orders placed within 4-days of an event are available via email (when able) or Will Call.
Refunds & Exchanges
Ticket refunds are not available on orders more than 24 hrs after purchase. Our office will be happy to work with you on equal-value exchanges when possible.
Will Call Orders
Will Call orders can be picked up at the Ray Tompkins House Ticket Office during the week or at the Box Office on gameday. Gameday Will Call opens at least 1.5 hrs before game time. You must provide a picture ID to pick up tickets. We will only distribute the tickets to individuals named on the order. If you've placed an order and would like to change the Will Call pick-up name, please contact the Yale Athletics Ticket Office at least 24hrs prior to the event.