Each ticket is a non-refundable and revocable personal license. Yale University assumes no responsibility for injury to any user or for loss or damage to user’s property. If the ticket holder’s conduct endangers or disrupts players, coaches, officials, staff or other patrons, management reserves the right to remove the holder from the premises or disallow entry. Holder grants Yale and its licensees the right to use holder image or likeness in connection with any live or recorded transmission or reproduction of the event. All game dates, times, policies, and protocols are subject to change at any time.
Tickets are accepted by the purchaser with this understanding.

ADA Accessible Seating and Parking Requests
Please contact the Yale Athletics Ticket Office at ticketoffice@yale.edu or 203-432-1400 for accessible seating and parking requests.

Game-Day Box Office Hours
The Gameday Box office opens 1.5 hours prior to game time. For Football only, the gameday box office locations open 3hours prior to game time. The main office (20 Tower Parkway) is not open during weekend and evening events.

Lap Infants
Children 2 & under (not requiring a seat) are not required to have a ticket for admission. If your child requires their own seat, they will need a ticket. All children 3 years and older require a ticket for admission.

Lost & Misplaced Tickets
Log in to your online account to access the "Add to Apple Wallet" link for each of your purchased tickets.

Lost & Found
If you lost an item at one of our facilities, please contact the Athletics Facilities Office at 203-432-1420.

Team Pass List Information
Tickets that are being picked up on game-day that are left through a Pass List (typically tickes left by players, coaches, and for recruits) are only available on game-day starting when gates open to a particular venue. Per NCAA policy valid picture ID must be provided for each person that is picking up a ticket.

Refunds & Exchanges
Tickets are non-refundable. Our office will be happy to work with you on equal-value exchanges when possible.

Will Call Orders
Gameday Will Call opens at least 1.5 hrs before game time. You must provide a picture ID to pick up tickets. We will only distribute the tickets to individuals named on the order. If you've placed an order and would like to change the Will Call pick-up name, please contact the Yale Athletics Ticket Office at least 24hrs prior to the event.