Each ticket is a non-refundable and revocable personal license. Yale University assumes no responsibility for injury to any user or for loss or damage to user’s property. If the ticket holder’s conduct endangers or disrupts players, coaches, officials, staff or other patrons, management reserves the right to remove the holder from the premises or disallow entry. Holder grants Yale and its licensees the right to use holder image or likeness in connection with any live or recorded transmission or reproduction of the event. All game dates, times, policies, and protocols are subject to change at any time.
Tickets are accepted by the purchaser with this understanding.


ADA Accessible Seating and Parking Requests
Please contact the Yale Athletics Ticket Office at ticketoffice@yale.edu or 203-432-1400 for accessible seating and parking requests.

Game-Day Box Office Hours
The Gameday Box office opens 1.5 hours prior to game time. For Football only, the gameday box office locations open 3hours prior to game time. The main office (20 Tower Parkway) is not open during weekend and evening events.

Lap Infants
Children 2 & under (not requiring a seat) are not required to have a ticket for admission. If your child requires their own seat, they will need a ticket. All children 3 years and older require a ticket for admission.

Lost & Misplaced Tickets
Log in to your online account to access the "Add to Apple Wallet" link for each of your purchased tickets.

Lost & Found
If you lost an item at one of our facilities, please contact the Athletics Facilities Office at 203-432-1420.

Team Pass List Information
If your tickets were requested by a player or coach they will be sent electronically to the email address provided. All tickets will be distributed no later than 24 hours prior to the contest.
Recruit tickets will be available for pick up at the will call window.

Refunds & Exchanges
Tickets are non-refundable.

Will Call Orders
Gameday Will Call opens at least 1.5 hrs before game time. You must provide a picture ID to pick up tickets. We will only distribute the tickets to individuals named on the order. If you've placed an order and would like to change the Will Call pick-up name, please contact the Yale Athletics Ticket Office at least 24 hours prior to the event.